T&C’s & Website Policy

OUR TERMS & CONDITIONS 

Thank you for using FAB CARAVAN & TOURING ADVENTURES ABN: 85 282 872 932. Our services are provided to you subject to the following terms and conditions. When booking with FAB Caravan and Touring you are agreeing to the Terms & Conditions laid out below.

 

ITINERARIES 

Accommodation and arranged sightseeing are subject to change at any time due to unforeseen circumstances beyond the control of FAB CARAVAN & TOURING ADVENTURES. Every effort will be made to operate tours as planned, but alterations may occur after the final itinerary has been issued. 

FAB CARAVAN & TOURING ADVENTURES also reserves the right to withdraw part or all of a tour.

In case of any appreciable variation in the tour price due to unforeseen circumstances, FAB CARAVAN & TOURING ADVENTURES reserves the right to adjust the tour costs as necessary. 

 

ACCOMMODATION 

All accommodation and descriptive specifications are as shown in the itinerary and are subject to change as required. 

FAB CARAVAN & TOURING ADVENTURES purchases hotel, caravan park and other National Park accommodations, and other services from various independent suppliers. All such persons and entities are independent contractors. As a result, FAB CARAVAN & TOURING ADVENTURES is not liable for any negligent or wilful act of any such person or entity or of any third person. 

 

MEALS 

Meals provided are as shown in the itinerary. FAB CARAVAN & TOURING ADVENTURES offers semi catered tours. Tour guides hold a current and valid food handler’s certificate. Some meals are prepared and take place in restaurants, farm stays, and pubs. 

Any food allergies are required to be noted on the booking form. FAB CARAVAN & TOURING ADVENTURES will do their best to accommodate these requirements and cannot guarantee there will be no cross contamination when food is provided by third party suppliers. FAB CARAVAN & TOURING ADVENTURES is not liable for any illness or death that may occur from food products including but not limited to food allergies and or intolerances. 

 

TRAVEL ADVISORIES/WARNINGS 

In the event of a travel warning, and/or environmental warnings released by Australian Government agencies, against travel to a specific destination/location(s) FAB CARAVAN & TOURING ADVENTURES can cancel or adapt tours at any time as per recommendations. 

Refunds or credits will be available if/when required and are at the discretion of FAB CARAVAN & TOURING ADVENTURES. 

Participants assume all risk of personal injury, death or property damage that may arise out of the event(s) like those advised or warned against. 

 

PHOTOGRAPHY/ VIDEOGRAPHY 

FAB CARAVAN & TOURING ADVENTURES reserves the right to take photographs, and videos during the operation of an adventure tag-along tour. In turn this footage and/or photography can and will be used for promotional purposes on website, social media, YouTube and other promotional material. 

By booking a tour with FAB CARAVAN & TOURING ADVENTURES, participant/s agree to allow their images to be used in such photographs and videos. 

Participant/s who prefer that their images not be used are asked to identify themselves to FAB CARAVAN & TOURING ADVENTURES tour guides in writing prior to final payment and/or departure and they will be exempted from this photography/videography waiver clause. 

 

BOOKING & PAYMENT TERMS 

To make a booking, complete the FAB CARAVAN & TOURING ADVENTURES booking form via our website. 

FAB CARAVAN & TOURING ADVENTURES will accept deposits paid by credit card, bank transfer, cash, or cheque, and reserves the right to pass on any credit card, bank transfer, PayPal or any other fees associated with receiving the deposit amount. 

The final balance of the amount payable is due 14 days prior to tour commencement. 

 

CANCELLATIONS

Cancellations may be subject to penalties & charges as set out in the schedule below: 

(Calculated on the total value of the booking) 

The operator may use discretion in certain circumstances. 

 Any cancellation post booking is required to be made in writing to FAB CARAVAN & TOURING ADVENTURES  

  • More than 30 days prior to departure date – No penalty 
  • 30 – 14 days prior to departure date – Forfeit deposit** 
  • 13 – 7 days prior to departure date – Refund of 50% of total tour cost** 
  • 6 days or less prior to departure – No refund 
  • Failure to depart on tour – No refund 
  • Leaving during tour – No refund liability 
  • Refund for COVID 19 – refer to Pg3. Terms and Conditions. 

**Deposits we receive from you the client are used to secure your booking and services with suppliers and are therefore subject to supplier terms and conditions and may not be refundable. 

Refundable deposits are at the discretion of FAB CARAVAN & TOURING ADVENTURES where direct cost of booking suppliers and tour expenses have not been incurred or in the event a supplier agrees to refund the holding deposit. 

In the event of an unavoidable cancellation or alteration to the tour, FAB CARAVAN & TOURING ADVENTURES may in their sole and absolute discretion: 

a)  Offer the participant(s) alternative travel arrangements. 

b)  If alternative travel arrangements are made or offered by FAB CARAVAN & TOURING ADVENTURES, we shall make a prompt proportional refund of monies paid by the participants, if applicable. 

 

UNUSED TOUR SECTORS 

If a tour participant fails to join a tour or joins in after departure, or leaves it prior to completion, no refunds will be made in respect of any part of the tour including food, excursions, accommodation, etc., that is not undertaken. 

 

COVID-19 CANCELLATIONS 

We would like to assure our participants travelling as part of FAB CARAVAN & TOURING ADVENTURES Tag-Along Tours; that if a participant receives a positive Covid-19 test 7 days or less prior to departure, the affected participants will be offered the option of a 50% refund of all monies paid or credit to use on a future booking**. 

Unused credits will expire 12 months after issue. 

To receive the refund participants must provide evidence of the result from the relevant Department of Health in the participants state or territory. 

Our COVID-19 rules and regulations are in line with the current (April 2024) Australian Government guidelines and are subject to change accordingly. 

 

 

GENERAL MEDICAL MATTERS 

Travelling in remote areas, exploring and 4WDing are things we enjoy but there are inherent risks and dangers associated with this type of travel, some of which can potentially result in illness, injury or death. These risks are increased by the fact that our tours take place in remote locations, which can be far from medical facilities. Upon joining any of our caravan tag-along adventure tours all participants understand and accept all such risks associated with participating in these activities and do so at their own risk. 

a) You acknowledge that you do not have any pre-existing medical condition or disability (including those other than disclosed on the FAB CARAVAN & TOURING ADVENTURES booking form) which will impact on or prevent you from participating in or completing the tour. 

It is your responsibility to ensure that you are medically capable of completing the tour. 

b)  Tours are carried out in areas with limited medical services. 

You authorise FAB CARAVAN & TOURING ADVENTURES to take such action as is necessary (but without any obligation on FAB CARAVAN & TOURING ADVENTURES to do so) for the provision of medical services at the participants cost, including but not limited to, the arrangement of any medical evacuation service by air/road, the attendance of any doctor, nurse, paramedic or ambulance officer and any necessary hospital service. 

It is the responsibility of all participants to have adequate health insurance cover. Including for both hospital and ambulance covers Australia wide.

c)  You have no entitlement to any refund for any part of the tour that you miss due to sickness, illness, or injury or due to other circumstances outside the control of FAB CARAVAN & TOURING ADVENTURES.   

d)  You give permission for FAB CARAVAN & TOURING ADVENTURES tour guides to provide basic first aid (without any obligation to do so), as required. This may be until medical professionals arrive, and FAB CARAVAN & TOURING ADVENTURES and guides are not liable for any injury, illness including death that may occur during or as a result from this. 

 

COVID-19 POLICY & PROCEDURES. 

 

VACCINATIONS 

All participants must provide proof of double vaccination for COVID19. 

This helps protect other guests and staff on the tour in addition to people living in remote communities in the areas we visit. 

You may also need to be vaccinated to enter certain areas as per Australian Government regulations, such as crossing State borders, visiting Indigenous communities, and various other attractions which may include pubs and restaurants. Participants undertaking is to provide proof of vaccination status to the satisfaction of the third party. 

FAB CARAVAN & TOURING ADVENTURES accept no responsibility for forfeiture of any payments, fees, or charges for failure to comply. 

 

RISK POLICY 

The operator reserves the right without payment or compensation, and whether before or after the commencement of travel, to exclude any tour participant if that tour participant may appear likely to endanger the health or safety, or to impair the comfort of other tour participants. Any participant/s may be asked to leave the tour immediately should he/she/they commit any illegal act. 

 

 

VEHICLES 

We are passionate and experienced 4WDrivers, (and licensed tour operators). 

Should your vehicle break down, FAB CARAVAN & TOURING ADVENTURES will use reasonable endeavours to assist with the recovery of the vehicle. We are not obliged to assist or “fix” anything that would jeopardise the safety of any person or pose a risk to property belonging to FAB CARAVAN & TOURING ADVENTURES. Nor are FAB CARAVAN & TOURING ADVENTURES liable for any current, additional or future issues with the vehicle that may arise. 

The tour price does not include the cost of any vehicle repairs, towing expenses or any other third-party costs that may be needed for you to continue the tour. 

  • It is the responsibility of the participants to make sure your vehicles are appropriately insured, including fully comprehensive vehicle insurance, plus membership of a premium roadside service policy with the relevant motoring body in their home State e.g. RACV, NRMA or RACQ. 

 

You agree that: 

 a)  All drivers of your tour vehicle hold a current and valid Australian driver’s licence. 

b)  Participants are responsible for their own vehicle and all persons in that vehicle.

c)  Acknowledge that the driver and passenger/s are to demonstrate a duty of care to all other road users, members of the public and other tour participants. 

 d)  Will be liable for any traffic offences incurred during the tour in relation to participants vehicle or driving. 

e)  Participants tour vehicle is roadworthy and registered under the laws of the State in which participants live, prior to departure and for the duration of the tour. 

Failure to meet these standards may result in penalties, fines, fees, or charges and are completely the participants responsibility. FAB CARAVAN & TOURING ADVENTURES takes no responsibility for failure to comply with these. 

Participants are responsible for the maintenance of their own vehicle during the tour. This includes regularly checking batteries, fuel, water and oil levels, tyre pressures and air filters. 

Participants are responsible for properly loading their vehicle and for taking proper precautions for the safe carriage of their load including dangerous goods such as gas cylinders; ensuring that you comply with all manufacturers recommendations for the carrying of loads including trailers/caravans towed by the vehicle. 

Our 4WD tag-along adventure tours are undertaken primarily on bitumen roads. Included in the tours may be some rough unsealed roads, and may travel through other terrain including sand, gravel, mud, and creek crossings. 

Our tours are self-sufficient 4WD experiences that may traverse remote areas, which at times can be challenging. 

 

You agree that: 

a)   All drivers of your tour vehicle have sufficient driving experience and expertise to safely drive in those conditions and to maintain the pace of the tour. 

 b)   Your vehicle can be driven in those conditions and at the pace of the tour group. 

 

INSURANCES & LAWS 

FAB CARAVAN & TOURING ADVENTURES is insured for public liability when conducting the business and hosting adventure tag-along tours. 

This does not include personal injury, medical evacuation, ambulance, or any other type of insurance for individuals, groups, or business’s partaking in activities with FAB CARAVAN & TOURING ADVENTURES. 

It is your responsibility to obey all state and local laws while on tour. 

We draw your attention to the laws applying to the limited transportation and use of alcohol in some communities. 

You agree that any penalties, fines, payments of fees and/or charges are completely your responsibility. FAB CARAVAN & TOURING ADVENTURES takes no responsibility for your failure to comply. 

 In addition, and without limitation, FAB CARAVAN & TOURING ADVENTURES, is not responsible for any injury, either financial or physical, death, inconvenience, delay, or damage to personal property, but not limited to the connection in the provision of any goods or services. FAB CARAVAN & TOURING ADVENTURES may suspend its obligations under this agreement if its ability to perform it’s role is affected by but not limited to acts of God or force majeure, illness, disease, acts of war, civil unrest, animals, strikes or other labour activities, criminal or terrorist activities of any kind, overbooking or downgrading of services, food poisoning, mechanical or any other failure of any transport mechanism to arrive or depart on time. 

You release FAB CARAVAN & TOURING ADVENTURES from all claims and liabilities arising out of or relating to your participation in the tour, including (but not limited to) actions (or inactions) of FAB CARAVAN & TOURING ADVENTURES undertaken pursuant to these terms, and including those caused or contributed to by third parties, including suppliers to FAB CARAVAN & TOURING ADVENTURES and other participants on the tour. 

For the purposes of this clause “Claims” means any allegation, cause of action, claim, demand, proceeding, litigation, investigation, judgement, loss, cost, or expense of whatever nature and whether present or future, fixed or ascertained, actual or contingent and whether arising at law or in equity, under statute or otherwise. 

You indemnify FAB CARAVAN & TOURING ADVENTURES for any loss suffered by it and against all claims (as defined in the preceding clause) and liabilities arising out of or related to your participation in the tour and any breach by you of these terms. 

  • All information is subject to change without notice. 

 

CORPORATE AND WEBSITE INFORMATION 

Information contained throughout the web pages, in our database and promotional material is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice. 

  • Copyright 
    The content on this web site is the intellectual property of FAB CARAVAN & TOURING ADVENTURES and is subject to copyright. You may copy the information contained on this web site but only for your private purposes and provided that you do not remove any copyright notices or any FAB CARAVAN & TOURING ADVENTURES trademarks, logos or social media icons (e.g. our unique 4WD vehicle icons, logo, etc.). 

  • Trademarks 
    The product and company names mentioned in this web site may be the trademarks of other people or entities. You must not use, modify, or permit the modification of any of the trademarks in any way. 

  • Links to Other Related Sites 
    For your convenience and information, this web site contains links to other related sites. FAB CARAVAN & TOURING ADVENTURES makes no representation or warranty as to the accuracy, currency or any other aspect of the information on those linked sites. A link to another site should not be construed as an endorsement or recommendation by FAB CARAVAN & TOURING ADVENTURES of any information, goods or services on that other site. By accessing, browsing or making purchases using the FAB CARAVAN & TOURING ADVENTURES web site (‘Web Site’) you agree to these Terms and Conditions of Use (‘Terms and Conditions’). FAB CARAVAN & TOURING ADVENTURES may update or change this Web Site including these Terms and Conditions from time to time without prior notice. You should regularly check these terms and conditions. The terms and conditions displayed on the Web Site at the time of your order will govern that purchase.

  • Virus Warning
    The Internet and the World Wide Web are unsecured public networks. You acknowledge and agree that (and will be responsible for any loss or damage caused by the following): information sent to or from this online area may be intercepted, corrupted or modified by third parties; or files obtained from or through this online area may contain computer viruses or other defects.

  •  All information is subject to change without notice.